2011 was a big year for social media in human resources. 2012 is going to be even bigger. You know why? Because you still have a lot to learn.

Maybe you’ve heard of NaNoWriMo, the annual creative-writing challenge in which participants attempt to churn out a 50,000-word novel in the month of November. Maybe you’ve participated before. Or maybe you’d rather stab your eyes out with an ice pick than attempt to write 1,667 words a day for 30 days. I’ve participated in NaNoWriMo four times, and each time it was a grueling, soul-crushing affair. I love writing, but NaNoWriMo is such a relentless grind that I’ve skipped it the last two years and not missed it.

‘Twas the Friday before Christmas, when all through the Agenci,
Not an Agent was stirring, not even a martini.
The books were laid open by the elevator with care,
In hopes that client receivables soon would be there.