If you haven’t seen it yet, you will soon: the new online face of The Starr Conspiracy.

It’s clean, open, and easy to navigate (honest!). With a white canvas, clean typography, hand-drawn illustrations, and black-and-white photography, our website now tells our story with heart and transparency in a way we’ve never done before.

Over the past decade, I’ve had the benefit of managing (or at the very least, occupying a front-row seat to) more than 100 marketing automation implementations for B2B software companies. Those implementations have included HubSpot, Eloqua, Pardot, Marketo, and everything in between, going all the way back to Vtrenz (before it was acquired by Silverpop). At this point, it’s safe to say I’ve seen and learned my fair share along the way. I’ve seen what makes implementations successful, and I’ve seen what causes them to fail. 

Clicking the “Send Now” button for a recent Starr Conspiracy email newsletter at 9:30 at night, by accident, generated some interesting results. The human error turned out to be a reminder that steadfastly adhering to best practices (like time-of-day “rules” for sending out emails) may be a slippery slope to mediocrity.