You might not be ready for your own customer advocacy program, but take note of these three things that drive your customers away before they become costly mistakes.

Here at The Starr Conspiracy, we are just coming down from a Valentine’s Day sugar rush. Love is still in the air and we wanted to take a moment to talk about three ways you can show your customers love this year.

LinkedIn Makes Its Biggest Acquisition Yet: Bright for $120 Million

LinkedIn announced late last week that it would acquire job site Bright for $120 million in its largest acquisition yet. Launched in 2010, Bright uses data science to match job seekers and employers using a matching feature called the “Bright Score” that uses thousands of data points from job listings and resumes. Read the full post.